Privacy Policy

Ortiz Remodeling & Construction (“ORC,” “we,” “us”) is a roofing, siding, framing and remodeling contractor serving Eastern Iowa. This Privacy Policy explains what information we collect through orcbuilds.com, how we use it, and the choices you have. This is a provisional policy covering our current website and advertising; we will update it as needed.

We collect information in the following ways:

• Information you provide. When you submit our contact form or request an estimate, we collect your name, email address, phone number, the service you're interested in, and the message you send us.
• Automatic information. Like most websites, our hosting and analytics providers may automatically log standard technical data such as IP address, browser type, device type, pages visited and referring URLs.
• Advertising data. If you arrive at our site through a Facebook/Meta ad, Meta may use cookies or similar technologies (such as the Meta Pixel) to measure ad performance and help us reach people interested in our services. See Section 5 below.

We use the information we collect to:

• Respond to estimate requests and inquiries you send us
• Communicate with you about your project by phone, email or text
• Improve our website and understand how visitors use it
• Measure and improve the performance of our advertising campaigns

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

We rely on a small number of trusted service providers to run our website:

• Resend — delivers the emails generated by our contact form.
• Vercel — hosts our website.
• Meta (Facebook/Instagram) — delivers our advertising and measures ad performance.

Each of these providers processes data under their own privacy policy and security practices.

Our website and our Facebook/Instagram ad campaigns may use cookies, pixels or similar technologies to remember your visit, measure ad performance and show relevant ads. You can control cookies through your browser settings, and you can manage the ads you see from Meta through your Facebook Ad Preferences.

We keep contact-form submissions and estimate requests for as long as reasonably necessary to respond to your inquiry, follow up on your project, and maintain our business records.

You may ask us to access, correct or delete the personal information we hold about you at any time by emailing Ortizremodelingconstruction@gmail.com. You can also unsubscribe from any follow-up emails using the link provided in that email, or by replying and asking us to stop.

Our website and services are directed at adults seeking construction and remodeling services. We do not knowingly collect information from children under 13.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

Questions about this Privacy Policy? Reach us at Ortizremodelingconstruction@gmail.com or (319) 321-0194.